Payment Policy
Last Updated: 14/09/23
Accepted Payment Methods
Shrubgarden accepts the following payment methods for all orders placed on our Shopify store:
Credit and Debit Cards
- Visa
- MasterCard
- American Express
- Discover
- Diners Club International
Shopify Pay
PayPal
Apple Pay
Google Pay
Shop Pay
Union Pay
Payment Process
When you place an order on our website, your payment method will be charged immediately upon completing your order.
You will receive an order confirmation email with the details of your purchase, and the item(s) will be dispatched within 3 working days.
Currency
All prices listed on our website are in British pounds (GBP) and include any applicable taxes.
Payment Security
Your payment security is important to us. We use Shopify to run our checkout and payment process, ensuring that it includes industry-standard protections for your order and payment details.
Payment Issues
If you encounter any issues with your payment, please contact us on 07496 137 817 or help@shrubgarden.co.uk for assistance.
Payment Authorisation
By making a purchase on our Shopify store, you authorise us to charge your selected payment method for the total order amount, including any applicable taxes and delivery fees.
Refund Policy
For information about refunds, please refer to our dedicated Returns Policy page.